Group Sales: Frequently Asked Questions

What qualifies as a group?
A party of 12 or more qualifies as a group.

What are the discounts given to groups?
Parties of 12-29 save 10% on select tickets. Groups of 30 or more save 20% on select tickets. Please call 615.687.6422 for details.

Will my group sit together?
Seating is dependent on availability at the time tickets are booked. Reserve your group early to ensure the best seating.

What payment options are available for groups? Groups may reserve tickets using our “buy half/hold half” policy or our “bundled group” option:

  • Buy Half/Hold Half: When your group purchases half its tickets up front, the Nashville Symphony will hold up to the same number of tickets until a predetermined release date, typically one month prior to the performance date. Before this date, any unused held seats can be released without charge. After this date, seats cannot be held, unless otherwise arranged with Nashville Symphony management.
  • Bundled Groups: Members of a group may purchase their tickets individually, and the Nashville Symphony will seat the group together. For bundled groups, release dates are often set for shorter timeframes (e.g., one week after the holds are initially placed).

How do I receive my tickets?
Once the final payment has been received, tickets can be mailed to you at no extra cost, or the group organizer can pick them up at the box office.

Can I change my order?
Group orders may be adjusted up until the final payment. However, no refunds are issued once payment has been processed. Please call 615.687.6422 with questions regarding the Group Services ticketing policy.

What if someone in my group can't come at the last minute?
Groups can exchange tickets for select events no later than 72 hours prior to the performance for a fee of $10 per ticket exchanged. For details, please call 615.687.6422.

Where can groups park?
If your group members are arriving in individual vehicles, there are many nearby garages in downtown Nashville. They may also purchase passes to the Pinnacle Parking Garage for just $12 ($9 for subscribers) through the Nashville Symphony. Click here for more information about parking options.

For larger vehicles, including oversized vans and buses, Lot R of Nissan Stadium is available and free when no other events are scheduled. Groups are responsible for arranging their own parking and transportation. 

Are any items prohibited? 
Backpacks are not allowed inside the concert hall, and all bags are subject to search upon entry to the Schermerhorn. For the smoothest entry, group members are advised to bring personal items in smaller handbags.

What should I wear to the concert?
We encourage patrons to wear what is comfortable for them. In the interest of other patrons, please be considerate of those in the audience who may have allergies and refrain from wearing scented products, such as cologne or perfume.

See more frequently asked questions about Schermerhorn Symphony Center.