Concerts & Tickets
Help With All Your Ticketing Needs
|Contact Us||Regular Hours|
|Nashville Symphony Box Office||Mon.-Fri.: 10 a.m.-6 p.m.|
|One Symphony Place||Sat.: 10 a.m.-2 p.m.|
|Nashville, TN 37201-2031|
|Phone: 615.687.6400||Concert Day Hours|
|Fax: 615.687.6402||Mon.-Fri.: 10 a.m.-intermission|
|Group Sales: 615.687.6422||Sat.: 10 a.m.-intermission|
|Email: firstname.lastname@example.org||Sun.: 3 hours prior to show time through intermission|
Tickets also available online at Ticketmaster.
Ticket Pickup Policy
- Account holders must present their photo ID when picking up tickets, ticket reprints, parking vouchers, VIP materials or any other items held at the Schermerhorn Symphony Center Box Office.
- Tickets will not be released or reprinted for anyone but the account holder without prior notification.
- If someone other than the account holder is picking up these items, the account holder must contact the Box Office at 615.687.6400 or email@example.com in advance to add the alternate pick-up name and contact information.
- The account holder may be contacted by the Box Office if further verification of pick-up information is required.
All sales are final. There are no refunds.
You may exchange tickets out of any concert in which the Nashville Symphony is performing until 72 hours before the concert. There are no exchanges for presentation concerts in which the Nashville Symphony is not performing, with the exception of Jazz Series concerts.
Single and group ticket buyers will be charged an exchange fee of $10 per ticket.
Compose Your Own subscribers with 3 to 5 concerts in their ticket package will be charged an exchange fee of $5 per ticket.
Full series subscribers and Compose Your Own subscribers with 6 or more concerts in their package receive free exchanges.
At the time of exchange, you have three options:
You may exchange your tickets for another series concert or Nashville Symphony special event. Please note that there are no exchanges out of presentation concerts in which the Nashville Symphony is not performing (with the exception of Jazz Series concerts, which are eligible for exchanges).
You may put the amount on account to apply toward any concert during the 2016/17 season. Any on-account money not used by July 31, 2017, will be converted into a ticket donation.
You may donate your tickets for resale at any time prior to the concert start time. Your donation is tax-deductible and supports the Nashville Symphony's mission. Click here to donate your tickets. Please note that you cannot donate your tickets after the performance has started.
Tickets may not be exchanged less than 72 hours prior to the concert.
For assistance with your ticket exchange, call 615.687.6400 or email firstname.lastname@example.org.
DONATE TICKETS FOR RESALE: All ticket buyers can click here to donate your tickets for resale at any time prior to the start of the concert. Once the performance has started, you will no longer be able to donate your tickets. Ticket donations are a tax-deductible contribution and ticket donors will receive a letter for your contribution.
Exchange and Payment Policy for Education Programs
To accommodate groups on our wait list for education programs, all cancellations and exchanges must be made 30 days prior to the date of the performance. Refunds will not be issued for cancellations made after that time.
Payment is required within two weeks or 10 business days of your invoice date; if payment has not been received by the deadline, your reservation is subject to cancellation.
Accessible Seating: If you have a special accommodation request (e.g. wheelchair seating, medical needs) please let us know by using the comments section of your web order or by calling the box office with your instructions when placing your order. The concert hall in Schermerhorn Symphony Center is equipped with wheelchair accessible seating and assistive listening devices. More info...
Late Seating: Traffic and parking around Schermerhorn Symphony Center can become congested prior to a performance. Please allow extra time to arrive relaxed and ready to enjoy your event. All late arriving patrons will be seated at the discretion of the Schermerhorn Symphony Center staff.
Child Seating Policy: Every patron, regardless of age, needs a ticket to enter the concert hall, including babies. Schermerhorn Symphony Center reserves the right to remove anyone from the venue who causes a disturbance or disrupts other customers’ experience(s). Customers who are removed from the theater will not receive a refund. All sales are final and there are NO refunds unless the show is cancelled.
PHOTOGRAPHY & VIDEO POLICY
Videocameras, recording devices and flash photography are strictly prohibited in the concert hall or in any other space where a performance or rehearsal is taking place. Cameras with a detachable lens may only be used pending approval from the artist and the venue, and will be subject to rules and restrictions. For more information, please contact the Nashville Symphony's Communications office.
Schermerhorn Symphony Center is a smoke-free building. Smoking is permitted outside the building in the Garden, on the Plaza or outside on the East Terrace off the Balcony Lobby.
All sales are final. There are no refunds.
All sales are final. There are no refunds.
No weapons of any kind are permitted at Schermerhorn Symphony Center.
CLICK HERE for additional information to help you plan your visit.
NashvilleSymphony.org is the official website for purchasing tickets to concerts at Schermerhorn Symphony Center.
Please note that Ticketmaster is also an authorized vendor for concerts at Schermerhorn Symphony Center. Tickets purchased from any unauthorized website or third-party vendor may be counterfeit, and seats cannot be guaranteed. The resale of this ticket at a price higher than the price printed on the ticket may result in the cancellation of this ticket without a refund. Tickets purchased from unauthorized sources are not eligible for an exchange, reprint and/or reassignment of pick-up name – you must work directly with the third-party seller.
If you have questions, or you would like to let us know about your own experience with a ticket reseller, please speak with one of our Ticket Services Specialists by phone at 615.687.6400 or email us at email@example.com.
Note to third-party ticket resellers: If we have reason to believe that you are purchasing tickets for resale, your order will be canceled and your money will be refunded to you. Your concert ticket is a revocable license, subject to termination with the denial of admission at the Nashville Symphony Association’s discretion upon refund of the purchase price, and subject to revocation with denial of admission or removal from the facility, without compensation, should the ticket holder violate the rules and regulations of the facility.
HERE’S A LISTING OF DISCOUNTS WE OFFER ON SELECT CONCERTS:
Subscribers receive the best prices and seats along with other amazing benefits, including additional discounts off of select concerts throughout the season. For more information, click here to visit our subscription page.
Military personnel receive a 20 percent discount on tickets to Aegis Sciences Classical Series and FirstBank Pops Series concerts. This discount is only available by calling the box office at 615.687.6400 or by visiting in person. You will need to present your military ID at the time of pickup.
Based on availability, a limited number of $15 rush tickets are available for select Aegis Sciences Classical Series and FirstBank Pops Series concerts, beginning one hour prior to the concert. These tickets must be purchased in person. Please contact our box office at 615.687.6400 to confirm availability prior to visiting the box office. Seating selection and availability are limited and at the discretion of management.
The handling fee added to your ticket purchase helps cover operating costs for the Nashville Symphony, a not-for-profit charitable organization, reaching more than 400,000 people annually. This fee helps make it possible for the orchestra to fulfill its mission of inspiring, entertaining and educating through excellence in musical performance.
Handling fees are applied to all ticket purchases, whether made online, in person, or over the phone.
Ticket Donation Requests
Based on availability, the Nashville Symphony will donate concert tickets to other local nonprofits and organizations for fundraising purposes. Please click here to submit a request.