Guest Services

Guests may check their coats at one of several complimentary coat-check locations on each seating level. The most convenient is in the lounge located one floor below the Main Lobby.

Have a question, request or comment? Please visit our Concert Concierge desk, located just inside and to the left of the Main Lobby doors. Open through intermission on all concert evenings, the concierge is available to help with anything you might need during your visit.

Guests expecting urgent calls may leave their name and exact seat information (seating level, door number, row, and seat number) with any usher. Anyone needing to reach guests during an event may call the Security Desk at 615.687.6610.

Schermerhorn Symphony Center offers drink service at seven bars conveniently located on every level of the building. Patrons are allowed to bring their beverages into the concert hall, as long as they have been placed in a plastic cup.

Click here to view a list of restaurants and eateries conveniently located to Schermerhorn Symphony Center. Please note that outside food and beverages are not permitted in Schermerhorn Symphony Center.

Please check with the House Manager's office for any items that may have been left in the building. The phone number is 615.687.6450.

Restrooms and water fountains are available in the lounge located one floor below the Main Lobby; on the east and west sides of the Founders and Balcony level; and outside the Mike Curb Music Education Hall on the Founders level. All restrooms are equipped for guests with disabilities. Several family restrooms are also available for guests needing special assistance.

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