Concerts & Tickets

Accessibility & Special Needs

Schermerhorn Symphony Center has been designed to be barrier-free to all visitors and meets or exceeds all criteria established by the Americans with Disabilities Act (ADA). All public spaces, meeting rooms, offices, backstage dressing rooms and orchestra lounge and production control rooms will accommodate performers, staff and guests with disabilities. 

If you need assistance, or if you are the parent of a child with special needs, please contact our box office at 615.687.6400. Our Ticket Services Specialists and our House Staff will work with you to ensure that your experience at Schermerhorn Symphony Center is safe, smooth and enjoyable. 

Read below for information about accessible seating, hearing assistance and service animals:


Accessible Seating

Accessible and companion seating are available at all seating and price levels with excellent acoustics and sight lines to the stage. Transfer seating is also available to allow guests in wheelchairs to transfer easily to fixed seats in the hall.

If you are purchasing tickets to a concert and require accessible seating, these seats are clearly identified with a black dot in our website seat selection tool:


Hearing Assistance

An infrared hearing system is available for guests who are hearing impaired. Headsets are available at no charge on a first-come, first-served basis from the coat-check area in the lounge located one floor below the Main Lobby.


Service Animals

Service animals are allowed in Schermerhorn Symphony Center, but patrons will need to select seating with sufficient space to accommodate their service animal. For assistance with seat selection, contact the box office at 615.687.6400.


Accessible Entry Points

Below is an exterior map of Schermerhorn Symphony Center showing points of entry into the building, including accessible drop-off on Fourth Avenue South, between Demonbreun Street and Symphony Place.