Concerts & Tickets

Frequently Asked Questions

Group Sales: Frequently Asked Questions


What qualifies as a group?
A party of twelve or more qualifies as a group.

What are the discounts given to groups?
Parties of 12-29 save 10% on select tickets. Groups of 30 or more save 20% on select tickets. Please call 615.687.6422 for details.

Will my group sit together?
Seating is dependent on availability at the time tickets are booked. Reserve your group early to ensure the best seating.

What is the payment policy for groups?
A 50% non-refundable payment is required to place group tickets on hold. The remaining balance must be paid no later than one month prior to the concert date.

How do I receive my tickets?
Once the final payment has been received, tickets can be mailed to you at no extra cost or the group organizer can pick them up at the box office.

Can I change my order?
Group orders may be adjusted up until the final payment. However, no refunds are issued once payment has been processed. Please call 615.687.6422 with questions regarding the Group Services ticketing policy.

What if someone in my group can't come at the last minute?
Groups can exchange tickets for select events no later than 72 hours prior to the performance for a fee of $10 per ticket exchanged. For details, please call 615.687.6422.

Where should my group park?

Groups are responsible for arranging parking and transportation. We welcome patrons to utilize the valet lane for drop-off and pick-up, and we encourage groups to coordinate with their transportation organization to determine parking arrangements.

For groups who are carpooling, several options are available. Read more about parking options or call 615.687.6422 for details.

What should I wear to the concert?
We encourage patrons to wear what is comfortable for them. In the interest of other patrons, please be considerate of those in the audience who may have allergies and refrain from wearing scented products, such as cologne or perfume.

See more frequently asked questions about Schermerhorn Symphony Center.

Group Sales