Coronavirus Updates


Updated April 3, 2020, at 1pm

As we continue to gain a deeper understanding of how the spread of COVID-19 is affecting our community and our country, we are moving quickly to respond to changing circumstances. We are in the process of rescheduling the following events, based on availability of artists and dates.


The following concerts have been rescheduled:

March 22: Kool & the Gang (Rescheduled to September 27, 2020)
March 24: Judy Collins with the Nashville Symphony (Rescheduled to September 15, 2020)
April 3: Terry Fator (Rescheduled to August 16, 2020)
April 5: Christopher Cross (Rescheduled to July 14, 2020)
April 7: National Geographic Live: View from Above (Rescheduled to October 20, 2020)
April 24: The Hot Sardines (Rescheduled to September 20, 2020)
April 26: An Evening with The Monkees (Rescheduled to July 30, 2020)
May 11: Buddy Guy (Rescheduled to March 8, 2021)
May 12: An Intimate Evening with David Foster (Rescheduled to January 11, 2021)


The following concerts have been postponed:
Please patient with us, as we are working to get these dates rescheduled as quickly as possible. Once we have rescheduled dates, we will notify all ticket holders of their options via email.

March 12 to 14: Celtic Journey with the Nashville Symphony
March 14: The Gold Rush: An American Musical Adventure
March 19 to 21: Beethoven's Pastoral Symphony
March 26 to 28: Disco Fever with the Nashville Symphony
April 6: Schermerhorn Choral Invitational
April 8: All Debussy Program (Chamber Music Series)
April 9 to 11: Mahler’s Tenth
April 16 to 18: Celebrating Nat King Cole at 100
April 18: Symphony in Space
April 19: Voices of Spring
April 23: Mozart’s Gran Partita
May 1 to 2: Mozart & Elgar
May 7 to 9: Dancing in the Street: The Music of Motown
May 10: Yolanda Adams
June 10: Tower of Power: Step Up Tour 2020


If you have tickets to other upcoming performances at the Schermerhorn, we will be in touch with more information as we make further updates to our concert calendar.

We will update this page regularly as new information emerges.

We look forward to sharing great music with you again. Please know that your ticket purchases fuel the Nashville Symphony's mission of serving everyone in Middle Tennessee.

If you have questions or concerns, please email response@nashvillesymphony.org and we will reply as quickly as we are able.

Frequently Asked Questions

How will you contact me about any changes to a concert for which I have tickets?
We will send an email to the address listed on your account. If you have questions, you may also contact us at response@nashvillesymphony.org. Please be sure to double-check spam/junk filters and add response@nashvillesymphony.org to your safe senders list.

What about concerts not listed above?
The Nashville Symphony is continuing to monitor the spread of COVID-19 and is following recommendations provided by public health officials. As we determine a need to continue suspending activity in our concert hall, we will notify ticketholders about changes to our schedule. This information will also be posted to our website. 

What happens to my tickets if a concert is postponed or cancelled?
If you have tickets to an upcoming concert and that concert is cancelled or postponed, you will be provided with several options.

If a concert is postponed: 

  • You may hold on to your tickets and use them for the new date
  • You may return the tickets and convert the funds associated with your purchase into a credit to be used for any concert happening between now and July 31, 2021. 
  • You may donate the value of your tickets back to the Nashville Symphony. Your donation is tax-deductible, and we will send you a tax receipt.

If a concert is cancelled: 

  • You may convert the funds associated with your ticket purchase into a credit to be used for any concert happening between now and July 31, 2021. 
  • You may donate the value of your tickets back to the Nashville Symphony. Your donation is tax-deductible, and we will send you a tax receipt.

Do I need to contact you? 
If you have tickets to a rescheduled concert and you would like to attend on the new date, you don’t need to do anything. Simply bring your tickets with you to the concert. We can’t wait to see you!

If you would like to receive a ticket credit or donate your tickets, please email us at response@nashvillesymphony.org to indicate your preference. 

Is your box office open, and what hours? 
Our business hours have been following guidelines provided by public health officials, and in-person sales are closed until further notice. Please email us to coordinate payments in cash. 

I emailed your box office recently. When I can expect a response?
We are responding to inquiries in the order we receive them. Due to the large volume of inquiries we are receiving right now, it may take up to a week to receive a reply. 

If you received an auto-reply from us, this is a confirmation that we have successfully received your email. We look forward to assisting you and addressing your questions and concerns, and we thank you for your patience, as we want to be sure we are meeting each and every patron's needs. 

What is the preferred way to contact you? 
Email is preferred, as we are currently working with extremely limited staff resources and are unable to respond to phone calls at this time.

I booked a group to attend a concert that is no longer taking place on the scheduled date. What should I do?
Please email us at response@nashvillesymphony.org. All above options apply to group ticket purchases.

I was traveling from out of town for a concert that is no longer taking place on the scheduled date. What should I do? 
Please email us at response@nashvillesymphony.org. If the date of your concert has not changed, our standard ticket policies apply.

My concert has been rescheduled. Are my concert tickets still good for the new date?
Yes! Your original tickets will still be valid for the new date. Simply bring them with you to the concert.

My concert has been rescheduled, and I purchased tickets through Ticketmaster. What should I do?
Tickets purchased through Ticketmaster will automatically be valid for the new concert date. If you have any further questions about tickets purchased through Ticketmaster, please call them directly at 800.653.8000.

I received tickets through a promotion, giveaway, contest, third-party seller or some other source. What should I do?
Please contact the original source of your tickets with any questions or requests.


Click here to visit the Metro Nashville Health Department's website for updates and information about the city's response to COVID-19. 

Click here to visit the Centers for Disease Control's website for comprehensive information about COVID-19, including:

Click here to visit the World Health Organization's website for comprehensive information about COVID-19.


Recommendations for Disease Prevention

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • CDC does not recommend that people who are well wear a facemask to protect themselves.
  • Facemasks should be used by people who show symptoms of COVID-19. 
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.